Currently Supported Pinnacle Products Corel supports the following Pinnacle products:Pinnacle Studio Pinnacle Studio 21 Pinnacle Studio 20DazzleDazzle DVD Recorder HD Have more questions? Submit a request 14 Comments Date Votes 0 Denis March 17, 2016 22:27 I purchased Pinnacle studio 18 ultimate, but it does not dragged or contained vitascene, How can I fix it 0 Hans Juergen Friedrichs April 18, 2016 16:01 Hallo, ich bin stinksauer ich kann mein Studio 18,5 nicht für Dolby 5.1 freischalten. Dier Verbindung meldet mir immer Fehler 401 Dies trifft auch fuer Videostudio15 zu. Ein Update auf Studio 19 kommt fuer mich deshalb nicht in Frage. Mit freundlichen Gruß Edited by Hans Juergen Friedrichs April 18, 2016 16:06 0 Arew László June 11, 2016 16:10 Hi, I bought Studio 19 Blu-ray plugin. I received email confirmation. What's next? Thanks! 0 Angie June 24, 2016 17:29 My pinnacle 18 ultimate no woks afrer intaled windows 10 .. what I need do? 0 Miltos Sakellariou July 21, 2016 23:40 I have Studio 10 and i use Windows 8 . I can't make the installation. Please i need help 0 Yuri Chev July 27, 2016 15:04 Я не могу активировать MPEG-4 кодек для программы Pinacle Окончательный 15, хотя мне высланы ключи для активации. Я ввожу ключи активации, но каждый раз выходит ошибка (Error). Мне очень нужна ваша помощь, потому что уже более года не могу пользоваться программой . 0 Domonic Langdon December 08, 2016 02:25 You all seem so lucky. I paid for 19 but could never use it as it doesn't work! It does crash well though. It won't even stay alive long enough to edit a video, and if it does it crashes every time I try to render and burn a disc. I spent hours on the phone with support when I first bought it but gave up. I have a home theater and happily still use 15. Whoever invented the horrific interface for 19 should be banned from the industry! 15 is SO easy to use, and it WORKS! 1 Dan Curtis January 26, 2017 15:29 I have 11, 14, 16, 18. Will not be upgrading to 20 until they fix the video import problem.Problem 1) It is NOT "Video Import", the correct terminology is "Video Capture". When I ask for support with "Video Import" it takes 3 or 4 days to make someone understand that I am trying to capture video with my camera via Pinnacle Studio. The Tech Support can't figure out that I am talking about video capture, no matter what I explain to them. Including the words "Video Capture". Problem 2) I am not importing a video clip. Pinnacle works reasonably well for that, except it does not always list every file in the folder. :/Problem 3) When Pinnacle captures video, it seems to capture about *half* the frames. So a 1 minute video is 30 seconds long, because it is running at 2x, while the audio is running at 1x. So the video ends with the last frame at :30, while the audio is cut off, at the halfway mark. Problem 4) Corel needs to stop hiring tech support from the halfway house. Problem 5) Corel needs to have actual tech support. 0 Delfina De Roque March 10, 2017 13:57 I got studio HD 15 put it on my new laptop it now asks for activation code but then won't give it to me and I can't use the program I'm so upset I phone pinnacle Cape Town they say they don't work on that programme anymore and must go online to get help WTF ☹️ 1 Huntercat3 May 31, 2017 23:24 Dan Curtis you are right! Ever since Corel took over, Studio has been a mess. It is getting more like Adobe CS5, which for the home user is a piece of junk. Version 20.5 crashes left and right. Importing video is terrible. I have to agree with everyone, where did you get your programmers? Toys R Us? I have owned Studio since Version 1. I have upgraded many times, but I am not sure I will ever again; to bad this was a good product, so many problems with the new version. I upgraded 20 to 20.5. I get a welcome page with Debug in the corner on startup, who wants to look at that page? I cut a video and delete it, the marker stays in the same place, so I have to search for where I ended. Importing video from DVD's seems good, but most of the audio is gone. I would like to change the line to video headers only, so I know what I have dragged in, but it does not change and I have to go to the end of each video segment to add the next. All these bells and whistles mean nothing if the base program does not work. Come on Corel get your act together... 0 Dan Curtis June 01, 2017 14:57 I have an AWESOME idea for a NEW product for Corel:Take the existing version of Pinnacle Studio, and MAKE IT WORK RIGHT.That would be a great new product don't you think? And for addons, I would suggest put the alpha particle titles back. You know, like in version 14, which the "upgrade" to 16 removed, and is not backward compatible? Or how about creating my own graphics for titles and importing them to my collection? How about any creative import whatsoever?Too much to ask, I know. But the craziest idea of all is, (hang on to your hats) MAKE THE PRODUCT ACTUALLY WORK.And for my own satisfation, fire the moron managers that don't know how to listen when the engineer says "It's not ready yet." 0 Edward Tett June 12, 2017 14:59 I don't think any humans work @ Corel. I too have been a member of the Studio System throughout their growth as a company. Well, 20 marks the end of a once user friendly based program that would allow you to feel free to create as opposed to trainwrecks of unanswered questions and unresolved technical issues. Yes, the honeymoon is over...inaminute 0 Vadim Duma August 21, 2017 13:59 Я купил Pinnacle Studio 20.5 Ultimate, работать не возможно, программа тупит, переходы тормозят жутко, видео виснет. Но самое интересное что создатели этого чудо продукта предлагают решать проблему самим пользователям перенаправив всех на этот форум. Скажите пожалуйста зачем нужна служба технической поддержки, чтобы направить меня сюда и узнать сколько здесь не довольных пользователей. Вопрос за что я заплатил деньги? 0 christopher john boyle August 23, 2017 07:26 i can not get pinnacle 21 to play from timeline cjb Please sign in to leave a comment.