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Complete Uninstall of Creator 2009 and 2010 Windows XP

 

 

The following steps will completely remove any Roxio and Sonic software from your computer.

Remove any Roxio and Sonic programs from Add or Remove Programs or use the Windows Installer Clean Up Utility (recommended) if you receive a certificate file error while trying to remove the Roxio program. Follow the instructions below to use the Microsoft Cleanup Utility to remove Roxio and Sonic software:

  1. Remove Creator 2009 or 2010 through the Add/Remove Programs Control Panel.
    • Go to Start -> Control Panel.
    • Double-click on Add or Remove Programs.
    • Select Roxio Creator 2009 and click Change/Remove.
    • Follow the on-screen instructions.
  2. Once that is completed, disable your startup applications using MSCONFIG. This will disable any unnecessary background or system tray applications from loading.
    • Go to Start -> Run. Type "msconfig" (without quotes) then click OK.
    • Select the Startup tab.
    • Click the Disable All button.
    • Click the Apply button, then click the OK button.
    • Click the Restart button.


To reverse this, go back into MSCONFIG and select Enable All and restart (that can be done once installation is complete).

Note: Some anti virus/spyware programs may not be disabled using the steps listed above. You may need to check with your anti virus/spyware vendor on how to temporarily disable them.
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  1. For the step below you will need to show hidden files. This can be done by clicking on my computer then go up and click on Tools -> Folder Options -> View tab. Make sure show hidden folders is selected and click Apply.
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  2. Delete these folders from your hard drive. Not all folders may be present.

    Note: When trying this step you may receive a message that a "file is in use". Simply drag that file to your desktop and it can be removed after restarting the computer. Also note that "Username" referred to below is the name you use when logging into Windows XP.

    C:\Program Files\Roxio
    C:\Program Files\Roxio Creator 2009 (may include "Special Edition" or "Ultimate")
    C:\Program Files\Sonic
    C:\Program Files\Common Files\Roxio Shared
    C:\Program Files\Common Files\Sonic Shared


C:\Documents and Settings\All Users\Application Data\Roxio
C:\Documents and Settings\All Users\Application Data\Sonic
C:\Documents and Settings\Username\Application Data\Roxio
C:\Documents and Settings\Username\Application Data\Sonic
C:\Documents and Settings\user name\Local Settings\Application Data\RoxioCentralFX

the recycle bin once the steps above are completed.

  • Go into your browser and clear out the cookies and browsing history. This is usually found in the Tools menu -> Options window under the General or Security tab.
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  • Remove these keys from the registry:

    WARNING: THE NEXT STEP INVOLVES EDITING YOUR SYSTEM REGISTRY. WE STRONGLY RECOMMEND YOU EXPORT YOUR REGISTRY BEFORE ATTEMPTING ANY EDITING. EDITING YOUR REGISTRY INCORRECTLY CAN CAUSE IRREPARABLE SYSTEM DAMAGE.

    To export a copy of your registry, please do the following:
    • Go to Start -> Run. Type "regedit" (without quotes) and click OK.
    • Locate and left click File in the upper left hand corner of the Registry editor.
    • Click Export (Export range "All" should be selected).
    • Choose a location on your hard drive and give the file a name.
    • Click Save. Your registry should now be backed up in a .reg file to the location you specified


Registry edit instructions:

    • Go to Start -> Run. Type "regedit" (without quotes) then click OK.
    • Double-click the HKEY_CURRENT_USER folder this will expand or open the folder.
    • Locate the Software folder.
    • Locate the Roxio folder.
    • Right click on Roxio and click delete.
    • Do the same for the Sonic folder.
    • Close the HKEY_CURRENT_USER folder.



Do the same for the HKEY_LOCAL_MACHINE folder.



  • Double-click the HKEY_LOCAL_MACHINE folder this will expand or open the folder.
  • Locate the Software folder.
  • Locate the Roxio folder.
  • Right click on Roxio and click delete.
  • Do the same for the Sonic and Sonic Desktop Software folders.
  • Close the HKEY_LOCAL_MACHINE folder.

 

  • Restart the computer then reinstall Creator.
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Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)

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