In some cases, Logitech drivers for keyboards and mice, specifically the SetPoint drivers, may conflict with Sonic or Roxio software.
If the most recent driver updates from Logitech do not resolve the issue, you will have to temporairly disbale them to use Express Labeler. Windows should recognize the keyboard or mouse and will remain functional.
To disable the Logitech drivers:
- Go to Start--> Run --> type "msconfig" click OK.
- In the System Configuration Utility, click the Startup tab.
- Deselect bothKEM and KHALMNPR. (Only one of these items may exist).
- Click Applythen OK.
- Restart your system.
- Launch Express Labeler.