Keep your version of the product up to date by downloading the latest service packs listed below. These service packs address the most common issues and should be installed if you are encountering technical issues before contacting support.
If you are not sure what product version or build number you are using, you can find out by following these simple instructions.
WinDVD Pro 11
WinDVD 2010 Pro
Service Pack 1 - Released: 2009-11-06
Service Pack 2 - Build number 10.0.5.163 (Released: 2010-02-03)
Service Pack 3 - Released: 2010-03-25
Service Pack 4 - Released: 2010-07-28
Service Pack 5 - Released: 2010-09-02
Service Pack 6 - Released: 2011-01-28
Service Pack 7 - Released: 2011-12-23
WinDVD 9 Pro
WinDVD 9 Plus