Clean reinstallation procedure if a simple reinstall doesn't work

There might be some corrupt files left on your system with the previous method of uninstall. Try reinstalling the program this way:

  1. Launch Windows Explorer and go to "Tools > Folder Options > View" to check "show hidden files and folders";
  2. Please purge/delete all the files in these folders: "C:\Windows\Temp" "C:\Documents and Settings\[User Name]\Local Settings\Temp" (for WinXP);
  3. Go to "C:\Program Files\Ulead Systems";
  4. Delete the folder for "PhotoImpact 12";
  5. Go to "C:\Documents and Settings\[User Name]\Application Data\Ulead Systems\Ulead PhotoImpact";
  6. Delete the "12.0" folder;
  7. Go to "C:\Documents and Settings\All Users\Application Data\Ulead Systems\Ulead PhotoImpact";
  8. Delete the "12.0" folder;
  9. Go to "C:\Program Files\InstallShield Installation Information";
  10. Delete the folder "{C8550C86-A712-4219-AD4C-038C9FD1D149}" (skip if you can't find);
  11. Go to Start-->Run;
  12. Type "regedit";
  13. Go to "HKEY_CURRENT_USER\Software\Ulead Systems\Ulead PhotoImpact";
  14. Delete the folder "12.0";
  15. Go to "HKEY_LOCAL_MACHINE\SOFTWARE\Ulead Systems\Ulead PhotoImpact";
  16. Delete the folder "12.0";
  17. Go to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > Uninstall;
  18. Locate the identity enclosed in curly brackets that corresponds to Ulead PhotoImpact 12 {C8550C86-A712-4219-AD4C-038C9FD1D149} (skip if you can't find);
  19. Delete the said entry;
  20. Close "Regedit";
  21. Restart Windows;
  22. Before you reinstall PhotoImpact, please disable any antivirus or real time scanning software (Firewall, spam detectors or anti spy wares especially Norton. Sometimes they mistake PhotoImpact program files for something harmful and blocks some important files, which is of course not true.);
  23. Reinstall PhotoImpact. Be sure to logon as Administrator before installing your software to avoid restrictions.

Note: Before installing, please temporarily close other running programs or applications including antivirus, norton utilities, screensaver, other memory resident programs including Internet connection, etc. to avoid unnecessary conflict and restrictions within your system.


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