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Studio 11 Installation prompts for XP Service Pack 2 when Service Pack 3 is already installed

Some customers reported problems installing Studio Plus version 11 UPGRADE (11.0) or Studioversion 11 Standard (11.0) on systems with Windows XP Service Pack 3 was already installed (a message asking for Windows XP Service Pack 2 is displayed). We can offer you the following workaround:

  • Copy all the content of the Installation DVD of Studio version 11 to your hard disk in a new folder.
  • Download http://cdn.pinnaclesys.com/SupportFiles/Studio11/WelcomeSP3.exe
  • Copy the file WelcomeSP3.exe to the root of the directory where the Installation DVD was copy
  • Double-click on WelcomeSP3.exe to launch it. It will take few seconds and then the Studioversion 11 installation will start.

 

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