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The Activation Server Refused the CD Key

 

WARNING: THE NEXT STEP INVOLVES EDITING YOUR SYSTEM REGISTRY. WE STRONGLY RECOMMEND YOU EXPORT YOUR REGISTRY BEFORE ATTEMPTING ANY EDITING. EDITING YOUR REGISTRY WITHOUT BACKING IT UP CAN CAUSE IRREPARABLE SYSTEM DAMAGE. PLEASE CALL PAID TECHNICAL SUPPORT IF YOU ARE NOT COMFORTABLE EDITING THE REGISTRY.

1. Export a copy of your registry:

  • Go to Start then Run, type "regedit" and click OK
  • Locate and left click File in the upper left hand corner of the Registry editor
  • lick Export (Export range All should be selected)
  • Choose a location on your hard drive and give the file a name.
  • Click Save
  • Your registry should now be backed up in a .reg file to the location you specified.


2. From this point, please continue without exiting the registry editor.

  • Expand the HKEY_LOCAL_MACHINE key (looks like a folder) by double clicking it (or clicking the "+" next to it.)
    • Expand the SOFTWARE Key
  • Expand the Roxio Key
  • Expand the Easy CD Creator Key
  • Highlight the 6.0 Key
  • On the right side, double click on the value called cdkey
  • Delete the values that are already there and re-enter your cdkey all LOWER CASE and WITH the dashes.
  • Click OK, close the registry editor by click the X in the top right corner and shut down and restart your computer.


Note: It will be easier to use the Registry editor in the future if you collapse the keys that you expanded by double-clicking the expanded key (or clicking the - next to them.)


3. When you are back to your desktop, try loading Audio Central or Creator Classic to see if the software will launch.

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