Invalid Serial Number or Activation Code when activating Corel trial software


  • This instruction is for activating a trial version or download
  • Please note that you cannot activate a trial version using the serial number from a box version. Only download versions and trials requires activation. If you purchased a box version and installed a trial previously, please uninstall the trial and reinstall from the disc.
  • If your serial number starts with a number, you won’t be able to activate a trial with that. Please uninstall the trial and install it from the disc or original download link in your account.
  • If you have an activation code, that will only work on the same computer you previously activated that with. Please check that an activation code consists of 16 digit apha-numeric codes
  • We no longer provide activation for legacy products.



To resolve this error when activating a trial or download, please check the following:

1. Verify if you have the correct serial number:

If you have purchased your product as a download from, you can find your serial number in the confirmation email or at Sign in and select “Registered Products” OR go to “Review Your Order Status & History" at the bottom of the page. Select your order number. You will find your download link(s) and serial number(s) on the receipt.

Please check that the serial number matches the software you are installing. You can check the serial number itself for which software it will work with by looking at the first 2 characters on the serial number.
DR – CorelDRAW
PR – Painter
TS/PR – PaintShop Pro
VS – VideoStudio
WS – WordPerfect Standard
WP – WordPerfect Professional
WT – WordPerfect Home and Student / Legal
PF – Painter
PE – Painter Essentials
PA – Photo Album
Others – if you have a serial number that starts with a number, please make sure that you are installing from a the original link or disc. These kinds of serial number do not work for trials. And for legacy products, we no longer support these versions

2. Use all capital letters as some of our serial numbers require case sensitive data entry.

3. If you are copying and pasting your serial number, please make sure that you are not including an additional space at the beginning or end of your serial number.
4. Manually type the serial number.
5. If you are successful, you will get a confirmation asking if you would like to Save or Print your activation information. Choose your desired option.
6. If you get an error “No asset found for trial download”, please follow the instruction from this link.

*If you are still not able to activate your product or need to activate your product offline, please contact Corel Customer Support. In order for us to generate an activation code for you, please provide us the Serial Number, Installation Code and ID number. To get this, on the activation window, please click on “Already Purchase?” and then “Other Activation Options” or for some products its “Phone Corel”.


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