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Crash on dismiss of Purchase screen


Crash when dismissing secondary trial/purchase dialogs in Painter X3 on Mac OS X Mavericks (10.9)

Known Issue
We have identified two crashes when dismissing secondary trial or purchase dialogs when running Painter X3 on OS X Mavericks (10.9).
A crash can occur when a user dismisses the secondary dialog that appears after clicking “Buy Now” from the trial screen. A crash may also occur when the user dismisses the dialog that prompts them to Print or Save their activation code upon completion of activating the product via the in-product activation. In both cases there is no harm to the application or purchasing of the product. The user activation codes will be saved as expected and Painter X3 will function normally once re-launched.

These issues are specific to OS X Mavericks (10.9) and we are currently working with Apple to resolve this problem in a future release of OS 10.9.

 

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