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How to update product registration information

In some cases you may want to update your product registration information. The most common reason for this would be if your email has changed since you originally registered the product. As product registration and activation keys are tied to one email address, we strongly recommend that you update your email address before reinstalling your software or regenerating your activation keys. It's important to update your profile and not to create a new account with your new email address or you will not access to your registered data and activation keys. To change your information, follow these steps:

Step 1: Go to the Pinnacle website
First, go to the Pinnacle Website:

Once you click this Log-In button, you are presented with the following screen. If you have registered previously, you can log in with the original email that you used to register. The password was emailed to you when you originally registered.



If you have forgotten your password, select the "Forgot Your Password" option to have the password emailed to the email address you registered with. If you no longer have access to the emailed that was used to register and you forgot your password, 



You will again be asked to verify your credentials, see the following screenshot:



Click Next to get to the following screen. Make any necessary changes here.



Once you have made all of the necessary changes, click Update Profile to save your new registration information.

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