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Easy Media Creator 10 rolls back during installation

 

  1. Download and install Microsoft Windows Installer Clean Up Utility to remove Roxio and Sonic software.
  • Click here to go to the download page.
  • Scroll down to and click on Download the Windows Installer Cleanup Utility package now.
  • Click on Save and choose to save it on your Desktop.
  • On your Desktop, double-click on msicuu2.exe file and follow the on-screen instructions to install.
  • Click on Start --> All programs --> Windows Install Clean up.
  • Select any entry started with Roxio/Sonic and DirectXInstallService.
  • Click on Remove.
  • Reinstall the software.


If problem persists, proceed to the next step.

  • Temporarily disable any anti-virus/internet security/firewall software on your computer and try running the installation again.


If problem persists, proceed to the next step.

  • Create a new user account with Administrator rights and reinstall from the new user account.


Windows XP

  • Go to Start --> Control Panel --> User Accounts. Create a new user account named Roxio as Computer Administrator.
  • Restart the computer and log into the Roxio account.
  • Reinstall Roxio Easy Media Creator in the Roxio account.


Windows 7 and Vista

  • Go to Start --> Control Panel --> Add or remove user accounts. Create a new user account named Roxio as Computer Administrator.
  • Restart the computer and log into the Roxio account.
  • Reinstall Roxio Easy Media Creator in the Roxio account.



Related Articles:
Complete Uninstall of Creator 9 and 10 on Windows Vista
Complete Uninstall of Creator 9 and 10 on Windows XP

 

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