Resolving Video Burning Issues


  1. Update to the latest version of Direct X from the Microsoft website below
    • Go to Microsoft DirectX download page.
    • Follow the on screen instructions to download the latest DirectX End-User Runtime.
    • Once the download has completed, locate and run the DirectX installation.
    • After installation, you will need to reboot your computer.
  2. Update your video drivers. To find out what video device you need to update.
    • Windows XP: Click on Start --> Run.
    • Windows 7 and Vista: Click on Start --> and click in the Search field to activate the cursor.
  3. Type "dxdiag" and click on the OK.
  4. Click the Display tab at the top of that window and note your Device Name and Manufacturer.
  5. You can access the drivers by visiting your computer manufacturer's website or by going to the video card manufacturer's website directly.
  • Disable startup items.
    • Windows XP: Click on the Start button and select Run
      Windows 7 and Vista: Click on Start --> and click in the Search field to activate the cursor.
    • Type "msconfig" and click on the OK button or press the "Enter" key.
    • Select the Startup tab over on the right side.
    • Write down which items are checked, and then click the Disable All button in the lower right corner of the screen.
    • Click on the Apply button and then click on OK.
    • Click YES to restart the computer.
    • After rebooting, you may receive a message saying "You have used the 'System Configuration Utility' to make changes to your system....". If you get this message, simply place a checkmark in a box on the lower left side titled, "Do not show me this message again" and click the OK button.

      Note: To reverse these changes, follow steps a to c, and then place the checkmarks back in the boxes based on the notes you made. For optimal performance, only Anti-Virus or Firewall software should be enabled (for this test all should be disabled).
  • Save your project as a disc image and burn it.
    • Start MyDVD directly by clicking Start-->All Programs--> Roxio Easy Media Creator-->Video and then MyDVD.

      Note: It is important to open the program using this step instead of going through the home menu.
  • After the project is loaded or created, click Tools --> Options, then under Render Using, select Software.
  • If your show is under 1 hour, go to File --> Project settings and choose High Quality (HQ). If it is over an hour choose checkbox next toFit to Disc.

    Note: Depending on the combination of audio items in your project, you may wish to click the radio button to "Normalize audio levels" box.
  • Save your MyDVD creation.
  • Select the Burn button, then select Save as Image (ISO)
  • When complete, close MyDVD and open Disc Copier or Video Copy and Convert with the Start-->All programs method. Burn the DVD from the ISO file.

    Note: The DVD will be burned at the same quality found in the ISO File.


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