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Windows Installer service could not be accessed during installation

1. Unregister and re-register the windows installer


Windows XP

  • Go to Start --> Run then Type: "msiexec /unregister" then click OK. (Proceed to nest step if there is no error message )
  • Go to Start --> Run then Type: "msiexec /regserver" then click OK. (Proceed to nest step if there is no error message )
  • Try to install Roxio software again.



Windows 7 and Vista

  • Click on Start --> type "msiexec /unregister" in the Search field and press Enter on your keyboard.
  • Click on Start --> type "msiexec /regserver" in the Search field and press Enter on your keyboard.
  • Try to install Roxio software again.

 

2. Restart Windows Installer Service

Windows XP

  • Go to Start --> Control Panel --> Administrative Tools --> Services.
  • Find Windows Installer, right click on it and choose Start. Close Service window.
  • Try to install Roxio software again.


Windows 7 and Vista

  • Go to Start --> Control Panel --> System and Maintenance --> Administrative Tools --> Services.
  • Find Windows Installer, right click on it and choose Start. Close Service window.
  • Try to install Roxio software again.



  • If the error persists it is recommended to contact Microsoft for further assistance.

 

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