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Drive not detected or missing after install

Note: This issue was resolved in Creator 8 and higher. Visit the Roxio Upgrade Center for the latest version of Creator or call our Inside Sales Team at 1-877-582-6735 (Monday - Friday, 9:00 A.M. to 7:00 P.M., EST - excluding Roxio holidays).

After installing Easy CD Creator 5 or Easy CD and DVD Creator 6 in Windows 2000 or Windows XP, sometimes Windows no longer shows any of you DVD or CD Drives.


Other Suggestions:

  • Microsoft also has a general KB article regarding this issue here.
  • You can also resolve this issue by upgrading to the latest version of Easy Media Creator here.

 

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