Resolving Activation issues with Sonic or Roxio software bundled on Dell computers

These questions and answers only pertain to applications bundled on Dell computers shipped on or after 1/16/2006.

  • Which products require activation?

The products that require activation are a select few products that Dell is shipping. These products include: CinePlayer 3.0, DMX, and MyDVD. There are two other applications that can cause activation prompts to appear. These products are Media Center and Windows Media Player.

  • Why do these products need activation?

To ensure the best possible product experience, functionality of MPEG 2 encoding and decoding must be activated before this functionality can be used in the product.

  • How do I complete activation?

Please contact Dell for assistance.


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