This is caused but a conflict collision in the Windows Registry for the RIF file type.
- Open the Windows Registry
a. In Windows 10 or Windows 8.1, right-click or tap-and-hold the Start button and then choose Run. Prior to Windows 8.1, Run is most easily available from the Apps screen. b. In Windows 7 or Windows Vista, click on Start. c. In Windows XP, click on the Start button and then click Run....
- In the search box, or Run window, type the following: Regedit and then press Enter.
- Registry Editor will open.
- Click File, then Export and save a copy of your registry
a. See http://windows.microsoft.com/en-ca/windows/back-up-registry#1TC=windows-7 for more information
- Expand HKEY_CLASSES_ROOT
- Scroll down and locate .rif
- Right Click .rif key and choose delete
- Close the Registry
- Open Windows Explorer and locate a RIF File
- Right click on a RIFF file Then choose Properties
- Click on the [Change Change] Button
- You’ll will see two options, both for Painter 2016. One “Keep using Painter 2016” and below it, another “Painter 2016”. Select the second one.