Error: 'The Serial Number you entered is not valid' occurs during installation

This error should only occur if your serial number was entered incorrectly. Serial numbers will always be 5 blocks of 5 letters, totaling 25 characters. There will never be any numbers in your serial number. Double-check to make sure that you entered the serial number correctly.


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    Piet Potgieter

    I reinstalled Pinnacle 15 onto a Windows 10 Based machine and would like the Mpeg 4 div x password which was given to me long ago to work. How do i convince this program that the password did work previously.

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