On the next page, click the "Begin Download" button to download the software again. You will have a download button for each item you purchased. The exceptions are Studio Ultimate and the training video, each of which has 2 download buttons due to their size. The example below shows an order that has Winter Pack, Hollywood FX volumes 1, 2 and 3, so there are 4 files to download and then install.
NOTE: If you get the following error message below, then click the red "Return" button and go to step 3.
3. Only use this step if you do not remember your Order # and/or your Password or you got the error message above. Enter you email address and the last 5 digits of the credit card you used with the order and press the "Find" button.
Note: this option is not available for European customers
On the next page, click the "Begin Download" button to download the software again.