'Error Message
Error in 'Real 2B Pencil.xml' line 186 column 1: Unknown sub element name
Solution
In order to fix the brush or launch issue, it will be necessary to reset the current workspace for the Painter software. The following steps will explain how to reset the current workspace back to it's default configuration.
1. Close Painter 12
2. Press and hold the SHIFT' key on your keyboard while opening or launching Painter 12.
3. A Windows prompt will appear (see example image)
4. Click the All Workspaces button
5. Open brush drawer
Keywords: issue, 000014728, reset, restore, cannot, use,