Pinnacle Studio 16 wont launch after the Windows 8 1 is installed

RtaImage7f2b.png RtaImage63f2.png RtaImage1c41.png

If you are a Pinnacle Studio 16 user who has recently installed Windows 8.1 or has upgraded from Windows 8 to 8.1, you will need to run this patch to ensure your software will run properly.

When launching Pinnacle Studio 16 in Windows 8.1, it may have hung at the launch screen, or displayed this error message:


Steps to resolve the issue:


1. Restart your PC.

2. Ensure that your installation of Studio 16 is patched to 16.1 - find that patch here.  Not sure whether or not it's already updated?  If so, the patch will refuse to run, indicating the patch "...updates a different version..." - if you see this, skip to Step 3. 

3.  Run this patch: PS16_Patch_for_Win8.1.exe

Was this article helpful?
0 out of 2 found this helpful
Have more questions? Submit a request


  • -1
    Allan Cox

    This has ABSOLUTLY NOTHING to do with any current version of Windows. Please, PLEASE, keep your software versions up to date with OS's. You support people have no idea how frustrating it is NOT to be able to access ongoing projects because we are doing what is recommended by all software companies, you, Microsoft, Norton, and the list goes on, on how to suck the money from our wallets and get nothing but frustration in return!!!

Please sign in to leave a comment.