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Pinnacle Studio 20: Content Packs Are Incompatible With Studio 20 64-Bit.

 

Note: This article applies to Studio 20 only.  Studio 19 users, please check here.

 

Problem: Content packs are not compatible with Pinnacle Studio 20 64-bit.

Solution: The below packs have been rebuilt to be compatible with Studio 20 64-bit.

 

These content packs will use the same serial numbers as your previous version.

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29 Comments

  • 6
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    Donald Fogelsanger

    Attempted download of Scorefitter Volume 1 & 2.. In both cases, I copied and pasted the Serial Number from my Corel email transmitting Pinnacle Studio Ultimate 20. In both cases, your software declared my serial number as invalid, and would not install. Your Failure to deliver bug-free application software is paralleled by failure to deliver corrections that install.

  • 0
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    Leonardo Butelli

    I have the SAME identical Problem.

     

    PLUS !!! ......................

    My digital download , download correctly the :

     

    1) MAIN PROGRAM

    2) STANDARD CONTENT

     

    but fail looping in downloading the 3) BONUS CONTENT.

    I have left it downloading for 8 hours and it remains a 1 % on 1.99 Gb

     

    PLUS !!!

     

    I have downloaded Studio 20 Patch 20.2.0 and it cannot be installed because it says :

    "The upgrade patch cannot be installed by the windows installer service because the program to be upgraded may be missing , or the upgrade patch may update a different version of the program ... Verify that the program to be upgraded exist on your computer and that you have the correct upgrade patch"

     

    NO COMMENT !!!!!!!

    I HAVE URGENT NEEDS to SOLVE THIS !!!!!!!!

    Edited by Leonardo Butelli
  • -1
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    Leonardo Butelli

    HI Donald .

    They have mistaken the download folder or file name.

    Click on Studio 19 User and click on the files to download. They are NAMED :

    CreativePackV1_FULL_20_Studio.exe

    ...V2

    ...V3

    and so on.

    Leonardo Butelli

     

     

    Edited by Leonardo Butelli
  • 0
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    Ana Camarena

    hola solo quiero comentar que mi numero de serie no se reconoce al instalar los download

     

  • 0
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    Gay Julien

    Gay Julien

    Téléchargement de l'ensemble des pack pour la compatibilité studio 20 64 bits lipossible de les installés, le numéro envoyé par mail avec studio 20 Ultimate est considéré comme invalide.

  • 0
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    Fred Pret

    ... CreativePackV1_FULL_20_Studio.exe

    ...V2

    ...V3

    and so on.

    All the mentioned above HAS NOT SOLVED THE PROBLEM!!!

    The software declared my serial number as invalid!!!

     

  • 1
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    Harry Huber

    Most frustrating software purchase I have ever made.  Content paks that came with the disk are not compatible (apparently)-tried to load the updated paks from the website-system says my serial number is not valid. Registered product, keep getting notices to register. System did not retain my password. So far nothing has been as advertised.

  • 0
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    Asgeir Loland

    I cannot download the bonus content with the installer for studio 20 ultimate.

    I decided to just untick the bonus content to get on with using the software.
    When installed i am not able to save any projects as the application crashes.

    First i believed it was something with my computer, so i completely wiped it to clean it up and installed everything from scratch... no changes.
    Opened up the application, and it loads the example project and i try to save it and it just crash. how can a product this expensive be this bad?

  • 0
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    Umberto Capra

    Really disappointing. Have been using Pinnacle for years in many different versions: it did great things for relatively little money. Avid started messing up with the User Interface and plenty of bugs. Now COREL (gosh I'm old enough to remember what products COREL had) is simply selling NOT WORKING software!
    Cannot find any of the content. Registration windows keeps telling the product has not yet been registered, although I get confirmatioin of registration (both pop up and mail).

    Cannot get any menu for DVD or BD. Italian support page has no reference to Studio 20 (just up to 19, and that version had BIG troubles again).

    From English pages I learn that different content packs are needed, but none of my 20 or so (!) present and past serial or passport numbers are recognized and accepted...

    You have five days to fix this mess or I'll have to conclude that you stole me about 170 euros (Studio 19+20+BD, all not working) and definetely give up having anything to do with Pinnacle and Corel, except warning my company, my colleagues and friends to avoid wasting money with you. 

  • 0
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    Asgeir Loland

    A little update from me. I contacted support and received a ISO file with the content i was unable to download.

    Also i had problems saving, it turned out it was a problem with how the paths for "my Documents" showing for the program.
    I use redirected documents as this is a domain computer.
    After changing the paths to C:\ or D:\ to work on the project from within settings in the program it works just fine.

    Also i do not have any crash when working on a project for several hours.

    So i am actually pretty happy!

    I am using Windows 10 Pro 64-bit (not upgraded)

  • 0
    Avatar
    Berna Te saluda
    • Red Giant Holiday Pack  in windows 10 Does not work (is corrupted)
    Edited by Berna Te saluda
  • 0
    Avatar
    Giuseppe Ventafridda

    Vorrei acquistare Vostro solftware al vostro centro di Firenze di cui dovreste ricordarmi l'indirizzo
    Col.c.a.Ventafridda giuseppe
    Mail giuventa@alice.it

  • 0
    Avatar
    Tibor Juhasz

    Tibor Juhász

    Ich bekam die folgende Nachricht:

    Standardtitel wurde bei den installierten inhalten nicht gefunden.

    Titel-Editor kann nicht geöffnet werden.

    Was soll ich tun?

     

  • 0
    Avatar
    Tibor Juhasz

    Tibor Juhász

    Ich bekam die folgende Nachricht:

    Standardtitel wurde bei den installierten inhalten nicht gefunden.

    Titel-Editor kann nicht geöffnet werden.

    Was soll ich tun?

     

  • 0
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    Gary Levy

    WTF?

    It says my Serial Number for Studio 20 is No Good!!!

  • 0
    Avatar
    Thomas Eriksson
    Same problem for me!!
    I have used Pinnacle Studio for many many years, but after purchasing the update to "20 ultimate" several new problems have occured.
    No transitions show up and when trying to install new packages it is saying serial number is not valid !!
    Very annoying ...
    Please come up with a functioning solution A.S.A.P.
  • 0
    Avatar
    Fran Burgani

    Thomas were you able to fix problem??

     

  • 0
    Avatar
    Diane Sweet

    Hi Everyone, if you are encountering technical issues with your software, please submit a support ticket in order to have someone help you.

    Go to Corel.com, under Support, click Contact Support and submit a ticket, or click here

    Thank you,

     

  • 0
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    Jeanie Anderson

    Same issue and when I go to support I come right back to this page. No Fix yet?? This is no dishearting and I have projects that need to get done and this is not working!

     

  • 0
    Avatar
    Diane Sweet

    Hi Jeanie, 

    I'm asking someone to follow up on your ticket.

    Thanks,

    Diane

  • 0
    Avatar
    Gary Levy

    I sent this in to support:

     

    Old Problem.
    Lots of people are asking what the fix is for this:

    Pinnacle Studio 20: Content Packs Are Incompatible With Studio 20 64-Bit.

    In my case it says my Serial Number is not valid.

    Gary

    They sent me an acknowledgement.

    Now let see what they say.

  • 0
    Avatar
    Thomas Eriksson

    I managed to solve the problem withn the help of pinnacle support.

    Here how it is done:
    1. Uninstall Pinnacle Studio 20 Ultimate.
    2. Do a windows update
    https://support.microsoft.com/en-us/instantanswers/c4a6d3df-d0d4-42b6-0018-ca48577f9909/update-windows-10
    3. Delete the computers TEMP files.
    4. Reinstall Pinnacle Studio 20 Ultimate while antivirus and firewall are disabled.

    How to delete temp files?

    1. Click on the Windows Start menu at the bottom left side of your screen 2. Type into the search box: %temp% (For Windows XP type:%temp% in the RUN command window)
    3. Hit Enter and the Temp directory will open
    4. Hit Ctrl+A on the keyboard to Select All
    5. Hit the Delete key and then press OK or hit Enter to the message asking if you are sure you wish to delete
    6. Skip all files that cannot be deleted (there will usually be about 3 to 5 temp files in use by windows at any given time which cannot be deleted)
    7. Close out of the temp directory

    How to disable antivirus and firewall?
    https://support.microsoft.com/en-us/instantanswers/c9955ad9-1239-4cb2-988c-982f851617ed/turn-windows-firewall-on-or-off

    I hope this can help someone...

     

  • 0
    Avatar
    Divina Jimenez

    How come the HD burner is not working. File came an HD Camcorder. Using DVD standard diminishes the quality of the video. What's the best thing to do?

  • 0
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    Fran Burgani

    Thanks Thomas for your help. Tristan at Corel has been of no help at all. 

  • 0
    Avatar
    Manu Esteve

    I am very frustrated

    I can not export movies using pinnacle studio 20 ultimate.  When I press start export the program does not run any more.

    I am neither able to install patches 20.5 or 20.6, when I try to insstall I keep receiving the same error messages

     

    Any clue?

    Thanks

    Manu

  • 0
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    Sandman721

    I have the same problem!!!!!!!!!!  Just purchased today.  Was purchasing Studio 20.5 Ultimate.  The download file was for Studio 20 Ultimate.  I go to the patches page and there is 20.6.  I download but it says I need 20.5.297 first.  It automatically downloads the 20.5 patch.  When I try to run it it says:

    "The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program.  Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."

    Has anyone been able to get any solutions to these issues?  Is anyone from the company paying attention to these forums?

  • 0
    Avatar
    Chris Young

    I recently had to reload Windows 10 using the "Reset my PC" feature which means that I had to reinstall all of my software. I inserted my Pinnacle Studio ultimate 20 disc and typed in my registration key. It's about three fourths of the way into the install reports that there was a problem and I should try again. I canceled the install and tried again three different times to no success. Just to see if it was something wrong with my computer I tried installing it on a different PC and it hangs up in the same place. The disc looks like it's in good shape so I don't think it's a media problem. My previous successful install was under Windows 8 and then upgraded to Windows 10. But I can get this version to installed on Windows 10 on 2 different computers I've tried. Any suggestions?

  • 0
    Avatar
    Gary Levy

    You should be able to download the program, since you bought it.

    I had troubles because I originally installed studio 20 then upgraded to Ultimate. I had to get a new Key. Works okay now.

  • 0
    Avatar
    Diane Sweet

    Hi Everyone,  comments posted here should be directed to the article.

    If you encounter any other issues and requires help from our support staff, please reach out to us thru Corel.com, Support, Contact Us, Contact Support.

    Thank you

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