Here are the instructions to do a clean uninstallation and reinstallation of Pinnacle Studio 23.
- Uninstall Pinnacle Studio 23, previous Studio version (if any) and all other contents using Windows Control Panel > Programs and Features
- Delete the Pinnacle and Pinnacle_Studio_23 folders respectively under the path below:
Note: If you cannot browse above location, you need to enable the option to Show hidden files and folders.
You can show hidden files and folders by going to Control Panel >Appearance > Folder Options then View tab.
After this, download and run this tool given in link below: http://cdn.pinnaclesys.com/SupportFiles/Studio_23/RegDelete_PS23.exe
# Choose All products and hit clean
# Run again and choose User Registration and activation data and hit clean.
NOTE: Running this tool removes all entries related to Pinnacle product from Windows registry. Make sure you have uninstalled all versions of Pinnacle Studio before running this tool.
Now create a new user account with admin rights and restart system.
To create new user, see the link below:
- Login to the new user account and temporarily disable the virus protection software then re-install Studio 23 using the stub given in link below:
NOTE: It is important to remove existing Pinnacle Studio 23 install folder (PinnacleStudio23) from Desktop (If default install folder location has not been changed).